RealBright Privacy Policy

1. Information We Collect

• Account Information: name, email, profile details, and authentication identifiers.
• Customer Content: photos, listing details, prompts, and other inputs you upload, plus generated outputs you create in the Service.
• Billing Information: subscription status and billing metadata. Payment card data is processed by our payment processor (e.g., Stripe) and is not stored by us.
• Usage and Device Data: log data, timestamps, device/browser info, and app interactions to operate and secure the Service.

2. How We Use Information

• Provide, maintain, and improve the Service (including generating outputs you request).
• Authenticate users, prevent fraud/abuse, and enforce our Terms.
• Process subscriptions, invoices, and customer support requests.
• Monitor performance, debug issues, and maintain security.
• Send service-related communications (e.g., billing notices, critical product updates).

3. How We Share Information

We share information only as needed to operate the Service, including with:

• Service Providers: hosting, storage, analytics, customer support tools, and payment processors.
• AI/Generation Providers: where needed to process your requests (e.g., image generation or text generation).
• Legal and Safety: if required by law, subpoena, or to protect rights, safety, and prevent fraud or abuse.
• Business Transfers: in connection with a merger, acquisition, or asset sale (information may be transferred subject to this Policy).

4. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may be able to delete certain content within the app; some information may be retained in backups or for legal/safety reasons.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

• You can update certain profile information in your account.
• You can cancel your subscription in the billing portal.
• You can request access, correction, or deletion of certain personal information by contacting us.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Policy from time to time. If changes are material, we will provide notice in the Service or by email. Your continued use after the effective date constitutes acceptance.

9. Contact

Questions or requests? Email support@getrealbright.com.