How can we help?
Email support anytime and include a screenshot if possible.
Support: support@getrealbright.com
Getting started
- Create an account and choose a plan on Billing.
- Start a kit (one property/address).
- Generate staging previews and export your kit outputs.
Login issues
- Double-check you’re using the same email you signed up with.
- Try password reset if you can’t log in.
- If you’re still stuck, email support with a screenshot.
Billing help
- Manage your subscription on /billing anytime.
- Upgrades/downgrades happen through the Billing Portal.
- If something looks off, email support with your account email.
What works best?
If you follow these, your staging results will be noticeably better.
Specific spot photos
Upload images of the exact room/area you want staged (clear subject, good lighting).
Single-room staging
Best results come from staging a single room at a time (not expansive multi-room views).
Unfurnished is best
Empty rooms typically stage better than rooms already filled with furniture.
FAQ
What’s a kit?
A kit is one property/address project. Plans include a set number of kits each month.
What’s an attempt?
An attempt is one generation. Each Regenerate uses 1 attempt and creates a new version.
Where do I manage my subscription?
On the Billing page. That’s the source of truth for plans and subscription management.
Do you design flyers or graphics?
RealBright generates staging previews and written marketing copy (text). It doesn’t create full graphic designs.
Need help? support@getrealbright.com